Work plan and Resources
Work plan
Work plan (RSSFE, 2023) (It is recommended to download the file directly to your computer for better reading of the file).
Each tool below refers to one of the winning strategies
1 - Identifying Francophone clients
2a - Identifying staff members with French language proficiency
2b - Template - self-evaluation questionnaire
3 - Matching Francophone clients with bilingual staff
4 - Referring clients to another service provider with French language capacity
5 - Measuring the results
The work plan can be used by any healthcare provider looking to implement the winning strategies. It includes a self-assessment to be completed by the supplier.
Work plan (RSSFE, 2023) (It is recommended to download the file directly to your computer for better reading of the file).
Each tool below refers to one of the winning strategies
1 - Identifying Francophone clients
2a - Identifying staff members with French language proficiency
2b - Template - self-evaluation questionnaire
3 - Matching Francophone clients with bilingual staff
4 - Referring clients to another service provider with French language capacity
5 - Measuring the results
The work plan can be used by any healthcare provider looking to implement the winning strategies. It includes a self-assessment to be completed by the supplier.